Chief Experience Officer
WONGDOODY
Infosys | India
An advocate for user-centric design with over two decades of experience in the industry, Mohan has a proven track record of enabling UX-led business transformations for blue chip companies including Capital One, US Bank, Walmart, Tesco, GE, Airbus and Sony. He is currently the CXO of Wongdoody, Infosys based in India. Prior to joining Infosys, Mohan was the Vice President and Global Head of User Experience and Digital Design at HARMAN (A Samsung Company). His team has been named “Agency of The Year – Design and Technology” ranked a leader in Experience Engineering by analysts, and won several other accolades with a USP that blends design and technology.
With learnings from leading universities like Harvard, he is continuously seeking opportunities to bring strategy and innovation best practices to businesses, services and organization structures globally. He has mobilized teams across domains and geographies, integrating data, design and engineering to deliver seamless customer experiences.
Consulting
Publications
The Great Balancing Act
An all-you-need starter guide for businesses that are just breaking into a user-centric, design-led practice, this interactive book comes packed with tools and techniques that help you navigate
your organization through the experience economy
Tracing the evolution of game design, taking a closer look at the evolution of narrative techniques, aesthetic styles, interaction patterns, environments, technology and how they all come together
to define the final end-user experience
At the ICXA 2019 Awards, Amsterdam to be a part of an expert panel of judges to appraise how leaders across the world are defining excellence in customer experience
INDIA
At the Design4India Summit, speaking on how Inclusive Design will be a top differentiator in today’s age of personalized experience
INDIA
At the NASSCOM Product Conclave to discuss core strategies to scale up the country’s robust product ecosystem
BERLIN, GERMANY
Receiving four awards for Huemen at the 2018 Red Dot Communication Design Gala
INDIA
Launching "The Great Balancing Act" book at UX India 2019, India's biggest design conference
UNITED KINGDOM
Speaking at the Engineering Design Show on “In-Vehicle Experiences”
AACHEN, GERMANY
Discussing smart city initiatives with Armin Laschet, Prime Minister of North-Rhine Westphalia
BANGALORE, INDIA
Speaking about the importance of camaraderie in innovation at Wiley’s Global Innovation Conclave 2019
AACHEN, GERMANY
Discussing how to build people-first smart cities at the 2018 Metropolitan Cities Conference